Last updated: June 2, 2026
Sunrun Energy ("we," "us," or "our") is an authorized Sunrun sales organization. This Privacy Policy explains how we collect, use, and protect your personal information when you visit sunruntx.com or communicate with us.
We may collect the following information when you interact with our website or contact us:
We use your information to:
Program Name: Sunrun Energy Home Energy SMS Alerts
Program Description: By checking the SMS consent box on our website contact form, you expressly consent to receive recurring SMS and/or MMS text messages from Sunrun Energy regarding home battery backup and home energy programs available in your area, appointment confirmations, and follow-up information related to your inquiry. Consent to receive SMS messages is not a condition of any purchase or service.
| Detail | Information |
|---|---|
| Message Frequency | Varies — typically 1–4 messages per month per opted-in user |
| Message & Data Rates | Standard message and data rates may apply depending on your mobile carrier and plan |
| To Opt Out | Reply STOP to any message at any time. You will receive one final confirmation message and no further messages will be sent. |
| For Help | Reply HELP or contact us at (682) 374-1838 or info@sunruntx.com |
| Supported Carriers | All major U.S. carriers. Carrier availability may vary; carriers are not liable for delayed or undelivered messages. |
| Age Requirement | You must be 18 years or older to opt in to SMS communications |
| Data Sharing | We do not sell, rent, or share your phone number or SMS opt-in data with any third party for their own marketing purposes |
| Consent | Consent to receive SMS is not a condition of any purchase or service |
To stop receiving messages, reply STOP to any message. To request help, reply HELP or contact us at (682) 374-1838.
We use Google Analytics to track website traffic and user behavior. This includes cookies that collect anonymized data about how visitors use our site. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.
We implement industry-standard security measures to protect your personal information. Your data is stored securely and accessed only by authorized personnel for the purposes described in this policy.
We do not sell your personal information. We may share your information with:
We do not sell, rent, or share SMS opt-in data or phone numbers with any third party for marketing purposes.
You have the right to:
If you have questions about this Privacy Policy or wish to exercise your rights, contact us: